Vendor's Handbook

Here you will find all the vital information for your business. This handbook guides how to conduct your business safely and appropriately on Zona Shoppers. If you need more specific information or have any questions, you can contact us through internal messaging on your dashboard or write to 

At Zona Shoppers, we strive to give our clients the best service. If you need to cancel a purchase that you have made within 24 hours of the order, here is the fastest and safest way to cancel the transaction.

 Customers: Remember to read the policies written by the vendors on their stores. Each vendor has its own set of rules regarding its products. Also, ask if there is any restocking fee.  

When you receive excellent service, we want to hear about it. The vendor also wants to hear about it. High remarks make them improve the quality of service. You can express how your purchase went or how the product is. We encourage all customers always to give a review; now, writing a review is not an open door for abuse!