Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

High-End Double-Sided Wool Coat For Women – Round Neck, Long Sleeve, Loose Winter Fashion

SPECIFICATIONS

Style: High Street

Clothing Length: Long（26+inch）

Origin: Mainland China

Season: Autumn/Winter

Material: wool

Hign-concerned Chemical: None

Decoration: Button

Decoration: sashes

Material Composition: Wool

Pattern Type: Solid

Release Date: other

Place Of Origin: China (mainland)

Model Number: 2DB1185

Collar: O-Neck

Closure Type: Single Breasted

Sleeve Style: Regular

Gender: WOMEN

Sleeve Length(cm): Full

Type: LOOSE

Outerwear Type: Wool & Blends

Warning/Disclaimer

⚠ WARNING: This product can expose you to BPA, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Specifications

Size unit: cm

S Length:120 Bust:124 sleeve:71

M Length:122 Bust:128 sleeve:72

Size unit: in

: Length: 47.24″, Bust: 48.82″, Sleeve: 27.95″
M: Length: 48.03″, Bust: 50.39″, Sleeve: 28.35″

Note: 1 inch = 2.54 cm, 1 cm = 0.39 inch

Measurement by hand allows 2-3cm errors, which is normal

Ready to ship in 1-2 business days from United States (US)

Shipping Policy

Processing: Our standard order processing time is typically 1-2 business days. Please note that this timeframe excludes holidays and weekends.
Shipping: The shipping duration varies based on the destination country, with shipments typically arriving within 8 to 20 business days. Once your order is dispatched, you will receive an email notification containing the tracking number.
Please keep in mind that the total delivery time comprises both the processing time and the shipping time.
Shipping Delays: The estimated shipping time begins from the date of shipment, not from the date of your order placement. Occasionally, delays beyond the expected delivery date may occur due to reasons such as an invalid address, customs clearance procedures, or other factors beyond our control.
During peak seasons or high-demand periods like Christmas, we recommend making your purchases well in advance. For instance, considering the substantial volume of shipments and orders during this time, it is advisable to place your order at least 25 days before Christmas. This timeframe accounts for the shipping and delivery services' timelines.
In the event of a situation where your package is reported as stolen or missing (e.g., "Pirate Porch" incidents), please note that we cannot assume responsibility. However, as a gesture of appreciation for our loyal customers who have made 10 or more purchases with us, we can consider replacing items with a total value of up to $25.00.
Currently, we exclusively ship within the United States under the Zona Shoppers umbrella. As we expand our presence, we plan to open additional stores in various countries, aligning our growth with the expansion of Zona Shoppers.

Refund Policy

Refunds
Please be aware that we offer Return-less with store credit. To make sure, please visit the warranty tab on any product to read the details of our policy or visit the page Return-less Policy on the footer.

Color	Khaki, Black, Coffee, Red, Brown
Size	S, M
Fashion: Length (bottom/dresses)	Maxi (dresses & skirts)
Fashion: Neckline (tops/dresses)	Collared
Fashion: Pattern/Print	Solid
Fashion: Sleeves Length	Long Sleeves
Fashion: Style	Relaxed-Elegance
Fashion: Type/Category	Women's Outwear

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