Gift Cards or Certificates

Terms and Conditions for Zona Shoppers Gift Cards:

  • Definition: Zona Shoppers Gift Cards, also known as gift certificates or vouchers, are prepaid stored-value cards issued by Zona Shoppers LLC for use within our online store. They range in value from $30.00 to $1,500.

  • Redemption: These cards are redeemable only on www.zonashoppers.com during checkout.

  • Usage: Any remaining balance after a purchase can be applied to future transactions, but if the balance doesn’t cover the full purchase, an alternative payment method must be used.

  • Refunds: Refunds for purchases made with Gift Cards are credited back to the original payment method if requested within seven (7) days of purchase.

  • Expiration and Fees: Gift Cards have no expiry date or fees, but they can’t be used to buy additional Gift Cards.

  • Lost or Stolen Cards: Lost or stolen cards will be replaced up to the remaining balance with proof of purchase.

  • Cash Redemption: Gift Cards cannot be exchanged for cash unless mandated by law.

  • Account Access: Cardholders can view their balance and transaction history via My Account.

  • Applicability: These terms apply unless contradicted by law or otherwise stated.

Terms and Conditions for Promotional Gift Cards:

  • Definition: Promotional Gift Cards are awarded by Zona Shoppers as part of promotions or loyalty programs, without requiring payment. They’re distinct from regular Gift Cards and cannot be exchanged for cash.

  • Redemption: They’re redeemable only on the Zona Shoppers website during checkout.

  • Usage: Any remaining balance can be used for future purchases within the expiration period.

  • Expiration and Refunds: Promotional Gift Cards expire after one (1) year unless stated otherwise. Purchases made with them are final, and refunds are not issued.

  • Voiding: Cards may be voided if items purchased with them are returned.

  • Restrictions: Promotional Gift Cards cannot be sold, and misuse may result in voiding.

  • Designated Use: Intended for use by the recipient during the promotional period.

  • Account Access: Balance and transaction history can be checked via My Account.

  • Applicability: These terms apply to Promotional Gift Cards unless contradicted by law.

 Last updated in February 2024.

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