Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

Upside Down Artificial Mistletoe Christmas Tree – Reusable PVC Door Hanging Decoration, Fade Resistant

SPECIFICATIONS

Origin: Mainland China

Hign-concerned Chemical: None

Electronic: no

Model Number: Upside Down Christmas Tree

Name: Upside Down Christmas Tree

Material: pvc+iron wire

Bullet Points:
1. Durability Assured: Crafted with high-quality PVC+iron wire material, it won’t easily fade or break. Its exquisite workmanship and safe, durable design make it a standout addition to any holiday display.
2. Holiday Delight: Enhance your holiday decorations with a charming Christmas upside-down tree for your front door. Its unique and well-maintained design will add a touch of charm, perfect for creating a delightful and festive atmosphere.
3.Realistic and Low-Maintenance: Our Christmas upside-down tree boasts a lifelike appearance that won’t wither. It also saves you maintenance time and cost, allowing you to enjoy the season without any hassle.
4. Widely Uses: Turn any space into a festive wonderland with our upside-down Christmas tree. It’s perfect for home decoration and banquets and versatile enough to showcase your creativity with indoor and outdoor flower arrangements.
5. Exquisite Gift: Impress your loved ones with this unique Christmas upside-down tree, perfect for expressing your love, concern, and good wishes. Ideal for family gatherings, reunions with friends, and colleague engagements, this exquisite gift will bring joy to everyone’s holiday season.
Bring a unique touch to your holiday decor with our reusable Upside-Down Tree. Perfect for holiday celebrations or as a banquet decoration. Colleagues will be impressed! Let us remove the stress and focus on the festivities.

Specification:
Name: Upside Down Christmas Tree
Material: pvc+iron wire
Product size: (approx.)45*25*7cm/17.72*9.84*2.76 inches

Packing List:
1 x Upside Down Christmas Tree

Note:
1. Due to the different display and lighting effects, the product’s actual color may be slightly different from the color shown in the picture. Thanks!
2. Due to manual measurement, a measurement deviation of 1-3cm is allowed.</span

Ready to ship in 1-3 business days from United States (US)

Shipping Policy

Processing
It usually takes 1-72 hours to process your order. Please note that holidays & weekends are not included.

Shipping
Depending on the product, the total delivery time takes approximately 5 to 20 business days to reach the destination country.
Once your order is shipped out, an email notification with the International tracking number will be sent to you.

Please note: Total Delivery Time = Processing Time + Shipping Time.

Shipping Delays
Some issues that are out of our control can be:
Wrong address for delivery: your address is incorrect on My Account.
Customs takes more than usual to clear the product for delivery.
Purchase during high season or rush periods without leaving at least two weeks for delivery.
Pirate Porch took your package. Unfortunately, we are not responsible for this type of situation. But we make replacements for loyal customers.
Climate interruptions or other international issues such as fires, hurricanes, Covid19, etc.

At the moment, we only ship to US continental.

Refund Policy

Please be aware of our return policy, which follows the Return-less Policy outlined below:

You can keep the product and receive store credit as part of our quality service commitment.
Request a return-less for up to 20 products within 365 days of purchase (limitless for Loyal Customers).

Store credit is issued for products purchased with other forms of payment than store credit.
Products purchased with store credit cannot receive another store credit.
Loyalty customers have unique benefits, including exceptions to return limits.
Store credit is valid for 365 days (2 years in Hawaii) before expiration.
Please notify us within ten (10) days for damaged items; replacements will be provided, but if you request multiple replacements, it is considered an alert for scamming.
Fraud prevention measures are in place to protect businesses and customers.
Store credit usage explained; items bought with credit are final sales.
Items purchased with Zona Shoppers credit cards can be fully refunded with store credit.
Note that this policy may change without notice. Feel free to ask any questions.
For more details, please visit the Return-less Policy or contact us.