Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

Eternal Rose Gift Box With Heart Necklace, "I Love You To The Moon And Back"

Surprise her with an eternal rose gift box, featuring a heart necklace and a beautifully preserved rose. Perfect for Valentine’s Day, anniversaries, birthdays, weddings, and Mother’s Day gifts.

Product Features:

Forever Rose: A preserved eternal rose that never fades, symbolizing everlasting love.
Heart Necklace: Includes a delicate “I Love You to the Moon and Back” pendant inside the jewelry box.
Elegant Gift Box: A luxurious soap rose and cardboard box (13118cm) for a stunning presentation.
Perfect for Any Occasion: Ideal for Valentine’s Day, Mother’s Day, birthdays, anniversaries, and weddings.
Meaningful Gift: A romantic gesture of love for a wife, girlfriend, mom, or best friend.

Ready to ship in 1-2 business days from United States (US)

Shipping Policy

Processing: Our standard order processing time is typically 1-2 business days. Please note that this timeframe excludes holidays and weekends.
Shipping: The shipping duration varies based on the destination country, with shipments typically arriving within 8 to 20 business days. Once your order is dispatched, you will receive an email notification containing the tracking number.
Please keep in mind that the total delivery time comprises both the processing time and the shipping time.
Shipping Delays: The estimated shipping time begins from the date of shipment, not from the date of your order placement. Occasionally, delays beyond the expected delivery date may occur due to reasons such as an invalid address, customs clearance procedures, or other factors beyond our control.
During peak seasons or high-demand periods like Christmas, we recommend making your purchases well in advance. For instance, considering the substantial volume of shipments and orders during this time, it is advisable to place your order at least 25 days before Christmas. This timeframe accounts for the shipping and delivery services' timelines.
In the event of a situation where your package is reported as stolen or missing (e.g., "Pirate Porch" incidents), please note that we cannot assume responsibility. However, as a gesture of appreciation for our loyal customers who have made 10 or more purchases with us, we can consider replacing items with a total value of up to $25.00.
Currently, we exclusively ship within the United States under the Zona Shoppers umbrella. As we expand our presence, we plan to open additional stores in various countries, aligning our growth with the expansion of Zona Shoppers.

Refund Policy

Refunds
Please be aware that we offer Return-less with store credit. To make sure, please visit the warranty tab on any product to read the details of our policy or visit the page Return-less Policy on the footer.

Color	Set 9, Set 8, Set 7, Set 6-Silver, Set 6- Gold, Set 5-Red, Set 5-Pink, Set 4, Set 3-Silver, Set 3- Gold, Set 2-Silver, Set 2- Gold, Set 1- Silver, Set 1-Gold, Set 11, Set 13, Set 12, Set 15, Set 14

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