Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

New Mobile Phone Bag Female Mini Crossbody Bag Shoulder Messenger Bag Wrist Coin Purse Leisure Forearm Bag Women For Handbags

SPECIFICATIONS

Handbags Type: Shoulder Bags

Main Material: TPU

Lining Material: Polyester

Shape: Square

Hardness: SOFT

Pattern Type: Floral

Interior: Interior Zipper Pocket

Decoration: Cartoon Printing

Exterior: Solid Bag

Occasion: Versatile

Closure Type: Zipper & Hasp

Gender: WOMEN

Style: Classic

Model Number: 52

Number of Handles/Straps: Single

Types of bags: Shoulder Bags

Durable: High Quality

Feature：

100% Brand New
Material: NYLON
Color: as picture
Package: 1pc
Size: 17*8*6cm/6.69*3.15*2.36inch

Conversion: 1inch=2.54cm, 1cm=0.393inches
Warm Tip :

Please be reminded that due to lighting effects, monitor brightness/contrast settings, etc.

There could be slight differences in the color tone of the website’s photo and the actual item.
Item Measure by hand; it could be 1cm different.

Ready to ship in 1-3 business days from United States (US)

Shipping Policy

Shipping
Depending on the product, the total delivery time takes approximately 5 to 20 business days to reach the destination country.
Once your order is shipped out, an email notification with the international tracking number will be sent to you.

Please note: Total Delivery Time = Processing Time + Shipping Time.

Shipping Delays
Some issues that are out of our control can be:
Wrong address for delivery: your address is incorrect on My Account.
Customs takes more than usual to clear the product for delivery.
Purchase during high season or rush periods like Christmas. Please be aware that you need to purchase the items at least 25 days before Christmas due to the large amount of shipping and orders, without mentioning the time the delivery services take to deliver the packages.
Pirate Porch took your package! Unfortunately, we are not responsible for this type of situation. Once the delivery service states that your package has been delivered is no longer our responsibility. Still, as a token of appreciation, those loyal customers will receive a replacement, if the total amount is no more than $50.00. Loyal Customers are those who purchase 10 or more consecutive items without requesting Return-less.
Climate interruptions or other international issues such as fires, hurricanes, COVID-19, etc.

At this moment, we only ship to the US continent.

Refund Policy

Please be aware of our return policy, which follows the Return-less Policy outlined below:

You keep the product and receive store credit as part of our quality service commitment.
Request a return-less for up to 20 products within 365 days of purchase.
We have a flat shipping fee of $2.25 plus $1.50 per extra item, which is not included in the price. We don’t include the shipping on the store credits.
Store credit is issued for products purchased with other forms of payment than store credit.
Products purchased with store credit cannot receive another store credit.
Loyalty customers have unique benefits, including exceptions to return limits.
Store credit is valid for 365 days (2 years in Hawaii) before expiration.
Please notify us within ten (10) days for damaged items; replacements will be provided, but if you request multiple replacements, it is considered an alert for scamming. As a rule, we know from our experience that 1 out of 1000 products may have a defect, so the chances of getting more than one product with damage are very low.
Fraud prevention measures are in place to protect businesses and customers.
Store credit usage explained; items bought with store credit are final sales.
Items purchased with other payment services (store credit not included) can be fully refunded (except shipping) with store credit.
Note that this policy may change without notice. Feel free to ask any questions.
For more details, please visit the Return-less Policy or contact us.