Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

500ml Ultrasonic Humidifier & Essential Oil Diffuser - Remote Control With LED Lights

SPECIFICATIONS

Humidification Method: Mist Discharge

Power (W): 12

Voltage (V): 24V

Noise: <36db

Origin: Mainland China

Capacity: 500ml

Use: Household

Mist Outlet Quantity: One/a

Installation: Tabletop / Portable

Water-shortage Power-off Protection: Yes

Function: Aromatherapy

Certification: ce

Shape: Classic Columnar

Classification: Humidification

Timing Function: Yes

Operation: remote control+button

Material: Plastic

Timing function: yes

Functions:

aroma diffuser
ultrasonic air humidifiers
colorful lamp
timing function humidifier
umidificadores de aire
aromatherapy diffuser
difusor de aromas
mist maker

Warning:

Use Only as Directed: For household use only. Unplug before cleaning or moving.
Water Quality: Use clean, distilled, or filtered water only. Do not add oils or other substances.
Placement: Keep on a flat surface, away from children, pets, and electronics.
Maintenance: Clean regularly to prevent mold and bacteria.
Health Risk: Discontinue use if you experience respiratory issues.
Electrical Safety: Do not use with a damaged cord or plug.

Specification:

Material: Plastic

Working voltage: 24V

Working power: 12W

Water tank capacity: 500ml

Timing function： yes

Color： white

Ready to ship in 1-3 business days from United States (US)

Shipping Policy

Processing
It usually takes 1-72 hours to process your order. Please note that holidays & weekends are not included.

Shipping
Depending on the product, the total delivery time takes approximately 5 to 20 business days to reach the destination country.
Once your order is shipped out, an email notification with the International tracking number will be sent to you.

Please note: Total Delivery Time = Processing Time + Shipping Time.

Shipping Delays
Some issues that are out of our control can be:
Wrong address for delivery: your address is incorrect on My Account.
Customs takes more than usual to clear the product for delivery.
Purchase during high season or rush periods without leaving at least two weeks for delivery.
Pirate Porch took your package. Unfortunately, we are not responsible for this type of situation. But we make replacements for loyal customers.
Climate interruptions or other international issues such as fires, hurricanes, Covid19, etc.

At the moment, we only ship to US continental.

Refund Policy

Please be aware of our return policy, which follows the Return-less Policy outlined below:

You can keep the product and receive store credit as part of our quality service commitment.
Request a return-less for up to 20 products within 365 days of purchase (limitless for Loyal Customers).

Store credit is issued for products purchased with other forms of payment than store credit.
Products purchased with store credit cannot receive another store credit.
Loyalty customers have unique benefits, including exceptions to return limits.
Store credit is valid for 365 days (2 years in Hawaii) before expiration.
Please notify us within ten (10) days for damaged items; replacements will be provided, but if you request multiple replacements, it is considered an alert for scamming.
Fraud prevention measures are in place to protect businesses and customers.
Store credit usage explained; items bought with credit are final sales.
Items purchased with Zona Shoppers credit cards can be fully refunded with store credit.
Note that this policy may change without notice. Feel free to ask any questions.
For more details, please visit the Return-less Policy or contact us.