Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

7" LED Digital Picture Frame With Full-View Screen, 800x480 Resolution, Clock & Calendar, Video Player, Smart Photo Album Frame

SPECIFICATIONS

Display resolution: 800×480
External Memory: Yes
Built-in Memory Capacity: 16GB
Size: 7″
Origin: Mainland China
Function: Calendar
Function: MP3
Function: Video Playback
Function: Clock
Model Number: Digital Photo Frame
Package: Yes
Certification: NONE
Program: Allwinner
Material: Plastic
Color: Black, White
Output Interface: Headphone Output Interface
Control mode: manual, remote control or boot-up automatic playback
External power supply: AC 100-240V DC5V 2A
Choice: yes

Feature:1.7-inch LED 16:9 Display: Relish crystal-clear imagery with our sleek 7-inch digital photo frame, boasting a 16:9 aspect ratio for widescreen viewing. With a resolution of 800*480, rest assured that your photographs and videos will be showcased in brilliant detail and color.
2.Versatile Multimedia Support: Seamlessly interact with diverse content via our electronic photo album. It elegantly reads SD, MS, and MMC memory cards, and excels in video playback, supporting up to 720P and various file types like AVI, RMVB, MP4, MOV, and MPG.
3.Audio and Photo Viewing: Dive into a world of auditory and visual pleasure with our desktop electronic album, supporting MP3, WMA, and JPEG formats. Connect through 1.1 or 2.0 USB for stereo audio output and effortless computer or USB device syncing.
4.Multilingual Options and Additional Features: Tailor your experience with our clock calendar video player’s extensive language selections and practical features. Advantage from the convenience of an integrated clock, calendar, and programmable power on/off, all designed to enhance your daily routine.
5.Multiple Control Options and Power Supply: Command your media showcase with ease using the music photo video player’s varied control methods. Enjoy the assurance of a stable power supply, compatible with both AC and DC inputs, for uninterrupted enjoyment of your favorite content.

Specification:
Program: Allwinner
Material: Plastic
Color: Black, White
Output Interface: Headphone Output Interface
Control mode: manual, remote control or boot-up automatic playback
External power supply: AC 100-240V DC5V 2A

Note:
Please allow 1-3mm differs due to manual measurement.
Due to the different display and different light, the picture may not show the actual color of the item. Thanks for your understand.
Includes:

1 X Digital Photo Frame
1 X Holder
1 X Adapter
1 X Remote Control
1 X User Manual

Ready to ship in 3-5 business days from United States (US)

Shipping Policy

Processing
It normally takes 1-3 business days to process your order. Please note that holidays & weekends are not included.

Shipping
Shipment takes approximately 8 to 20 business days to reach destination countries.
Once your order is shipped out, an email notification with international e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
We have a flat shipping fee of $2.25 plus $1.50 per extra item, which is not included in the price. We don’t include the shipping on the store credits.
Shipping Delays
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures or other causes out of our reach.
Purchase during high season or rush periods like Christmas. Please be aware that you need to purchase the items at least 25 days before Christmas due to the large amount of shipping and orders, without mentioning the time the delivery services take to deliver the packages.
Pirate Porch took your package! Unfortunately, we are not responsible for this type of situation. Once the delivery service states that your package has been delivered is no longer our responsibility. Still, as a token of appreciation, only loyal customers will receive a replacement (maximum 1 time), if the total amount is no more than $50.00. Loyal Customers are those who purchase 10 or more consecutive items without requesting Return-less.
We only ship to the US under Zona Shoppers. We will open other stores in other countries as Zona Shoppers expand, we are planning on growing with them.

Refund Policy

Please be aware of our return policy, which follows the Return-less Policy outlined below:

You can keep the product and receive store credit as part of our quality service commitment.
Request a return-less for up to 20 products within 365 days of purchase (limitless for Loyal Customers).
Store credit is issued for products purchased with other forms of payment than store credit.
Products purchased with store credit cannot receive another store credit.
Loyalty customers have unique benefits, including exceptions to return limits.
Store credit is valid for 365 days (2 years in Hawaii) before expiration.
Please notify us within ten (10) days for damaged items; replacements will be provided, but if you request multiple replacements, it is considered an alert for scamming. As a rule, we know from our experience that 1 out of 1000 products may have a defect, so the chances of getting more than one product with damage are very low. Fraud prevention measures are in place to protect businesses and customers.
Store credit usage explained; items bought with credit are final sales.
Items purchased with Zona Shoppers credit cards or payment services like Google Pay or other, except store credit, can be fully refunded with store credit.
Note that this policy may change without notice. Feel free to ask any questions.
For more details, please visit the Return-less Policy or contact us.