Does Zona Shoppers allow returns?

At Zona Shoppers, we prioritize sustainability and reducing our carbon footprint. That’s why we don’t accept returns. Instead, we offer a returnless refund by crediting the full purchase amount back to your e-wallet, allowing you to keep the product while minimizing waste and environmental impact.

Can I exchange a product?

At Zona Shoppers, one of our main goals is 100% customer satisfaction. While we don’t offer traditional exchanges, we provide an e-wallet refund for the full purchase amount. This way, you can keep the product you bought and have the freedom to choose a different one or shop for something entirely new—no returns or exchange requests are needed!

Is there a minimum or maximum amount for refunds?

No, there’s no minimum or maximum limit. All original purchase amounts are refunded to your e-wallet.

How do I use my e-wallet balance?

Simply select products to purchase, and the e-wallet balance will be applied at checkout.

Loose Knit Sweater | Cozy And Stylish Loose Style Sweater

Loose Knit Sweater – Wrap yourself in comfort and effortless charm with this solid loose-knit sweater designed with short Dolman sleeves
This piece blends cozy elegance with easygoing structure, making it perfect for casual layering or styled-up minimalism
The loose-knit allows for breathability while keeping a soft, relaxed drape
Its Dolman sleeve cut adds a modern silhouette that’s flattering on all body types
Throw it over a tank or wear it solo for a lightweight, laid-back feel
Dress it up with accessories or keep it simple — either way, it’s a go-to favorite
Take advantage of our e-wallet instant credit and try it without any risk
Keep the sweater and receive your full value back as store credit
No returns are necessary — just more freedom to shop again
This is more than just a sweater — it’s a piece of everyday luxury
Perfect for those who love versatile comfort with subtle detail

Benefits

Keep the sweater and get store credit back instantly
No returns required — risk-free fashion
Designed with a loose breathable knit
Features Dolman sleeves for a modern relaxed fit
Easy to layer or wear solo for year-round comfort

Product Features

Solid color for easy outfit pairing
Loose-knit fabric for breathable softness
Short Dolman sleeves add casual elegance
Drapes naturally on all body types
Perfect for layering, lounging, or light dressing

Size Chart (CM)

Sizes	Bust	Hem_Width	Shoulder	Length
Sizes	Relax	Relax	Relax	Relax
S	102	84	67	61
M	108	90	70	63
L	114	96	73	65
XL	122	104	77	67
Elasticity		High

Size Chart (INCH)

Sizes	Bust	Hem_Width	Shoulder	Length
Sizes	Relax	Relax	Relax	Relax
S	40.2	33.1	26.4	24.0
M	42.5	35.4	27.6	24.8
L	44.9	37.8	28.7	25.6
XL	48.0	40.9	30.3	26.4
Elasticity		High

Ready to ship in 1-3 business days from United States (US)

Shipping Policy

Processing: Our standard order processing time is typically 1-2 business days. Please note that this timeframe excludes holidays and weekends.
Shipping: The shipping duration varies based on the destination country, with shipments typically arriving within 8 to 20 business days. Once your order is dispatched, you will receive an email notification containing the tracking number.
Please keep in mind that the total delivery time comprises both the processing time and the shipping time.
Shipping Delays: The estimated shipping time begins from the date of shipment, not from the date of your order placement. Occasionally, delays beyond the expected delivery date may occur due to reasons such as an invalid address, customs clearance procedures, or other factors beyond our control.
During peak seasons or high-demand periods like Christmas, we recommend making your purchases well in advance. For instance, considering the substantial volume of shipments and orders during this time, it is advisable to place your order at least 25 days before Christmas. This timeframe accounts for the shipping and delivery services' timelines.
In the event of a situation where your package is reported as stolen or missing (e.g., "Pirate Porch" incidents), please note that we cannot assume responsibility. However, as a gesture of appreciation for our loyal customers who have made 10 or more purchases with us, we can consider replacing items with a total value of up to $25.00.
Currently, we exclusively ship within the United States under the Zona Shoppers umbrella. As we expand our presence, we plan to open additional stores in various countries, aligning our growth with the expansion of Zona Shoppers.

Refund Policy

Refunds
Please be aware that we offer Return-less with store credit. To make sure, please visit the warranty tab on any product to read the details of our policy or visit the page Return-less Policy on the footer.

Weight	N/A

Sale!
- - 2XL
  - 3XL
  - L
  - M
  - S
  - XL
  - XS
  - XXL
  - +3 More
- Clear
Women's Tops & Tees
Leopard Print Long Sleeve Top – A Wild and Stylish Choice
Rated 0 out of 5
Original price was: $29.99.Current price is: $23.99. Select options This product has multiple variants. The options may be chosen on the product page
Sale!
- - L
  - M
  - S
  - XL
- Clear
Women's Tops & Tees
Brown Loose Long Sleeve Top with Stylish Animal Print Stitching
Rated 0 out of 5
Original price was: $33.99.Current price is: $27.19. Select options This product has multiple variants. The options may be chosen on the product page
Sale!
- - One size
- Clear
Skirts & Skorts
Chic and Versatile Mid-Length A-Line Skirt
Rated 0 out of 5
Original price was: $27.99.Current price is: $22.39. Select options This product has multiple variants. The options may be chosen on the product page
Sale!
- - 3XL
  - L
  - M
  - XXL
  - S
  - XL
  - +1 More
- Clear
Women's Dresses
New Solid Color Pullover V-Neck Dress for Any Occasion
Rated 0 out of 5
Original price was: $39.99.Current price is: $31.99. Select options This product has multiple variants. The options may be chosen on the product page
Sale!
- - S
  - L
  - XL
  - M
- Clear
Pants
Lace-Up Pleated Wide-Leg Pants with Elastic Waist
Rated 0 out of 5
Original price was: $35.99.Current price is: $28.79. Select options This product has multiple variants. The options may be chosen on the product page